Last updated: 10 October 2026

Refund policy

Full 14-day money-back guarantee

If the course isn't right for you, you can request a full refund within 14 days of the purchase date, no reason needed.

Send your request to support@kahrobot.com from the email address you used for the purchase, and we'll issue the refund through the payment company you paid with.

We may refuse requests in cases of clear abuse, such as repeatedly buying and refunding courses.

Who processes your payment

The available payment methods are shown on the checkout page:

Paying with Stripe: the seller is Kahrobot LLC, and Stripe only processes the card payment.
Paying with Paddle (when offered): Paddle is the Merchant of Record for the transaction.

Requesting a refund

A buyer can request a refund through:

Email Kahrobot at support@kahrobot.com, for all purchases.
For Paddle purchases only: Paddle's buyer support center, or the support link in your purchase confirmation email.

Requests made within 14 days of purchase are covered by the guarantee above. After 14 days, Stripe purchases are not refunded unless the applicable law requires it, and Paddle reviews requests for purchases made through it under Paddle's official refund policy. Submitting a request does not mean it will be approved automatically.

If the laws of the buyer's country grant greater mandatory rights, those rights continue to apply.

How the refund is processed

When a refund is issued, the amount goes back through the same payment company (Stripe or Paddle) to the original payment method whenever possible. The time it takes to appear depends on your bank or card issuer, and it usually takes several business days.

Course access

When a full refund is issued, the buyer's access to the course and the materials linked to the refunded transaction ends.